Customer Service Representative

Customer Service & Support
February 9, 2026
Remote
Application ends: May 13, 2026
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Job Description

Alpha CX is a global BPO serving top brands in e-commerce, fintech, SaaS, and more. We’re looking for a tech-savvy, experienced CSR with fluent English and a clear accent.

What You’ll Do :
1. Handle inbound and outbound calls, emails, chat, and CRM inquiries
2. Solve issues efficiently and provide excellent customer service
3. Collaborate with teams to ensure customer satisfaction

Requirements :
1. Strong customer service experience (remote preferred)
2. Fluent English with a clear, easy-to-understand accent
3. Tech-savvy and experienced with CRM tools
4. Flexible, proactive, and problem-solving mindset

We Offer :
1. Flexible hours
2. Competitive salary
3. Career growth in a global team