Africa’s home for work-ready Sales & Customer Experience professionals.
KivoSpot Academy is a premium career development platform offering two focused schools designed to equip professionals with the exact skills needed to thrive in all types of roles with international companies.
Whether you’re looking to close global deals or deliver world-class client support, our programs offer practical, results-driven training to help you stand out and get hired onsite, hybrid or remotely.
Alongside our Sales and Customer Experience schools, we also give you access to specialized courses in the tools global teams use daily. These practical modules ensure you’re not only skilled in your role, but also fluent in the platforms that power international companies.
KivoSpot School of Global Sales
Sell with confidence. Work from anywhere.
This 6-week, self-paced program prepares you for high-performing remote sales roles. From prospecting and pitching to closing international clients, the curriculum is built around the core strategies used by successful global SDRs, BDRs, and account managers.
You’ll learn how to:
● Find and qualify global leads
● Craft high-converting cold outreach
● Communicate value clearly and confidently
● Handle objections and close deals remotely
● Build a strong sales presence for international companies
Throughout the program, you’ll complete real-world assignments, receive expert guidance, and finish with a verified profile and certificate that proves you’re ready to deliver results in the global market.
KivoSpot School of Customer Experience
This 6-week, self-paced program trains you to provide exceptional support and client success to international customers. Built for aspiring support agents, success managers, and virtual support professionals, the course goes deep into what it takes to create meaningful customer experiences in any type of remote or onsite role.
You’ll learn how to:
● Communicate clearly across cultures and time zones
● Handle live chats, support emails, and difficult situations
● Manage customer satisfaction, loyalty, and retention
● Represent a brand with empathy, professionalism, and precision
● Position yourself as a trusted customer experience specialist
Graduates walk away with a certification, a polished profile, and the confidence to step into global client-facing roles.
Essential Remote Work Tools
From task management to automation, these short, hands-on courses give you confidence in the tools that drive productivity across global teams.
You’ll gain practical mastery in:
● Project Management: Trello, Asana, ClickUp
● Collaboration & Communication: Slack, Microsoft Teams, Notion
● Sales & CRM: HubSpot, Salesforce
● Automation: Zapier, integrations and more
What you get:
● Certificates of completion per tool
● Verified skill badges on your KivoSpot profile
● Practical, job-ready exercises for each platform
Think of it as your work ready “driver’s license”; proof that you can navigate the platforms international employers already use.