Morounranti Omoware Durosinmi

Customer Services Experience/ Customer Services Representative

Female
Qualification: Bachelor Degree

About me

I am passionate about providing good customer services experience and engagement with 9 years in customer services experience/ specialist in a reputable financial institution with a wide range of clients based.

 

I have reduced customer feedback survey from 70% to 50% by paying attention to customer requests and complaints, provide prompt feedback for customers with additional documentation or information.

 

  1. I have good communication and organisational skill, I ensure all documents are properly filled and saved for future purposes.