
Morounranti Omoware Durosinmi
Customer Services Experience/ Customer Services Representative
Female
Qualification: Bachelor Degree
About me
I am passionate about providing good customer services experience and engagement with 9 years in customer services experience/ specialist in a reputable financial institution with a wide range of clients based.
I have reduced customer feedback survey from 70% to 50% by paying attention to customer requests and complaints, provide prompt feedback for customers with additional documentation or information.
- I have good communication and organisational skill, I ensure all documents are properly filled and saved for future purposes.