Client Service Associate (2 days onsite)

Job Description

Location : Ikoyi, Lagos
Salary : ₦150,000

Key Responsibilities
-Organize and coordinate regular client meetings and ensure all relevant stakeholders are present
-Manage and strengthen client relationships while maintaining a professional agency–client partnership
-Set the strategic tone and direction for assigned client accounts
-Liaise with graphic designers to develop social media content and captions aligned with client objectives
-Monitor competitors’ activities and provide clients with relevant market insights
-Prepare and submit weekly client service reports to management
-Develop key objectives and manage assigned projects to meet timelines and deliverables
-Assist in setting and managing client expectations regarding scope and timelines
-Track, organize, and manage multiple tasks with changing priorities and deadlines
-Identify opportunities for process improvement in daily operations
-Support basic production implementations and assist in resolving production-related issues when required

Requirements & Qualifications
-Proven experience in client service, account management, or a similar role
-Strong account handling, relationship management, and active listening skills
-Excellent verbal and written communication skills
-Proximity to location is a plus

Qualified candidates should send their CVs to precious@ldd-consulting.com using the job title as the subject of the mail