Job Description
Job Title – Customer Service Manager
Location – Ikeja, Lagos
Salary – ₦100,000 – ₦180,000 monthly
Responsibilities:
• Lead the customer service team to ensure high-quality client interactions
• Utilize customer service tools and software to manage workflows
• Develop strategies for problem-solving and troubleshooting client issues
• Manage multiple tasks and inquiries in a fast-paced environment
• Maintain a customer-focused approach to drive satisfaction
Requirements:
• Proven experience as a Customer Service Manager
• Strong leadership, communication, and client-facing skills
• Good knowledge of customer service tools and software
• Strategic thinking and problem-solving ability
• Proficiency in English
Apply: Send CV to zinancelimited@gmail.com (Subject: Customer Service Manager)