Relationship Officer

Job Description

Job Title – Relationship Officer (Loans & Deposit Mobilization) at Trident Micro Finance Bank
Locations – Central Business District, Abuja (FCT) & Nasarawa
Employment Type – Full-time

Job Description
We are seeking a smart, result driven, and customer focused Relationship Officer to join our team.
The ideal candidate will be responsible for SME loan sourcing, deposit mobilization, customer relationship management, and business development activities.

Job Responsibilities
Source and manage SME loan customers.
Mobilize deposit and grow the bank’s customer base.
Ensure satisfactory service delivery to all customers and address their inquiries promptly.
Build and maintain strong customer relationship.
Conduct customer visit and business assessments.
Follow up on loan repayments and ensure portfolio quality.
Adhere to standard operating procedures and business practices.
Achieve established performance targets within the specific time frame.
Work with the team to develop and implement a business development plan to improve the deposit.
Meet assigned targets and quota in deposit mobilization and other assigned tasks.
Promote the bank’s products and services.

Requirements
B.Sc. / HND Degree in a relevant field.
Minimum of 3 years of experience in banking, microfinance or related role.
Prior experience in SME lending and deposit mobilization officer in a financial institution.
Good verbal and written communication skills.
Strong negotiation and interpersonal skills.
Target driven and able to work with minimal supervision.
Candidate should be resident in Abuja and Maraba.

How to Apply
Interested and qualified candidates should send their CV in Word or PDF to: hrrecruitment@tridentmfb.com using the Job Title as the subject of the email.: