Restaurant Supervisor

Operations & Business Strategy
Nigeria
March 20, 2026
Onsite
Application deadline closed.

Job Description

Job Title – Restaurant Supervisor
Location – Ikeja (GRA), Lagos
Employment Type – Full-time

Job Summary
The Floor Supervisor is responsible for overseeing daily operations on the restaurant floor, ensuring excellent customer service, smooth coordination between staff, and adherence to company standards.
The role involves supervising front-of-house staff, resolving customer concerns, and maintaining a high-quality dining experience.

Key Responsibilities
Supervise and coordinate the activities of waiters, hostesses, and other front-of-house staff
Ensure all guests are attended to promptly and professionally
Monitor service standards and ensure compliance with company policies
Handle customer complaints and resolve issues efficiently
Support staff during peak hours to ensure smooth service flow
Conduct pre-shift briefings and communicate daily updates to staff
Monitor staff attendance, punctuality, grooming, and overall conduct
Ensure proper table setup, cleanliness, and ambiance of the dining area
Liaise with kitchen and bar teams to ensure timely order delivery
Assist in training and onboarding of new staff
Monitor inventory of service items (cutlery, napkins, etc.) and report shortages
Ensure compliance with health, safety, and hygiene regulations

Requirements
Minimum of OND / HND or equivalent qualification
2–4 years experience in a restaurant or hospitality environment
Prior supervisory experience is an advantage
Strong leadership and team management skills
Excellent communication and problem-solving abilities
Ability to work under pressure and handle difficult situations
Good organizational and multitasking skills
Flexibility to work shifts, weekends, and public holidays

Skills & Competencies:
Leadership and supervision
Customer service excellence
Conflict resolution
Attention to detail
Time management
Team coordination.

Salary
N120,000 – N150,000 / Month.

Application Closing Date
30th April, 2026.

Method of Application
Interested and qualified candidates should send their CV and cover letter to: hrlagos@cilantrorestaurants.com using the Job Title as the subject of the mail.