Customer Experience Lead

Customer Service & Support
Nigeria
February 28, 2026
Open to any setup
Application ends: March 28, 2026
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Job Description

Job Title – Customer Experience lead
Employment Type – Full time
Location – Lagos

Job Summary
This customer experience lead will oversee our entire customer management system – ensuring from start to finish our customers get the best experience working with Sabi Writers. From on-boarding to service to management to after-sale support, this person will lead the customer experience way with innovation, vision, and execution. If you fit this role, then go ahead and shoot your shot!

Requirements
Strong customer management skill
Must be self-driven
Ability to multi-task
Attention to Detail
Problem Solving & Communication Skills
Organisational Skill