Key Account Manager

Job Description

Job Title – Key Account Manager

Job Summary
The Key Account Manager is responsible for managing and maintaining relationships with the organization’s most important clients. The role focuses on ensuring client satisfaction, driving sales growth, and developing long-term partnerships that contribute to business success.

Key Responsibilities
• Manage and maintain relationships with key clients and strategic partners
• Identify opportunities to grow sales within existing accounts
• Understand client needs and provide appropriate product or service solutions
• Negotiate contracts and manage key account agreements
• Coordinate with internal teams to ensure excellent service delivery
• Monitor account performance and prepare sales reports
• Resolve customer issues and ensure high client satisfaction