Performance & People Manager (HR)

Job Description

Performance & People Manager (HR)
Company – Seinde Signature Limited
Reports To – Managing Director / GM Operations
Location – Lagos (HQ-based with multi-branch oversight)

Role Purpose
The Performance & People Manager (HR) is responsible for building and sustaining a high-performance culture across Seinde Signature by aligning people, processes, and incentives with business outcomes. This role goes beyond traditional HR administration and focuses on performance management, accountability, capability development, and cultural excellence.

Key Responsibilities
Performance Management & Accountability
•Design and manage a company-wide performance management framework including KPIs, scorecards, and appraisals.
•Ensure all roles have clearly defined KPIs and measurable outcomes.
•Lead quarterly and annual performance reviews across departments.
•Manage underperformance through structured Performance Improvement Plans (PIPs).
•Partner with leadership to translate business goals into people performance targets.

Talent Development & Capability Building
•Identify skills gaps and coordinate targeted training programmes.
•Oversee onboarding and probation evaluation processes.
•Support leadership development and internal talent progression.
•Embed luxury service and operational excellence standards through training.

Management Reporting
•Produce people and performance reports, including headcount, attrition, and productivity.
•Provide insights and recommendations to senior management.

Key Performance Indicators (KPIs)
•Percentage of roles with clearly defined KPIs (Target: 100%)
•Performance review completion rate (Target: ≥95%)
•Reduction in underperformance cases
•Employee productivity per head
•Staff turnover within approved thresholds
•Time-to-productivity for new hires
•Training effectiveness metrics
•HR compliance and audit readiness score

Qualifications & Experience
•Bachelor’s degree in Human Resources, Business Administration, Psychology, or related field
•Professional HR certification (CIPM, SHRM, HRCI, or equivalent) is an advantage
•5–8 years of HR experience with strong performance management exposure
Experience in retail, luxury, FMCG, or multi-branch environments preferred
•Strong understanding of Nigerian labour laws

Key Competencies
•Performance-driven mindset
•Strong analytical and reporting skills
•High integrity and discretion
•Ability to enforce standards while maintaining culture
•Excellent communication and conflict management skills
•Business-oriented HR thinking

Success Profile
Success in this role is demonstrated by a clear performance culture where staff understand expectations, high performers are rewarded and retained, underperformance is addressed early, and HR functions as a strategic business partner to management.

Pay is between #600-800k

Qualified candidates should send their cv with folashade@baaraku.com